STANDARD 30 DAY RETURN SERVICE
At Clark Railworks, we’re happy to offer free returns within 30 days of purchase for any items with which you’re not fully satisfied. This could be due to faults not mentioned on the item’s description (and which have occurred through no fault of your own) or any damage sustained in shipping.
Customer service is of paramount importance to us, and if you do experience any issues with your products, it’s best to give us a ring (or send us an email) at your earliest convenience. We’ll do our best to solve any problems over the phone, and one of our experts will usually be on hand to offer advice. We’ll work to achieve a mutually acceptable outcome, and we’ll never leave you out of pocket.
If returning your product becomes necessary, we’ll provide you with the necessary postage labels or arrange a courier pickup as appropriate. All we ask is that you package it very carefully and add extra padding where required.